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Thank you for visiting our web site. Our aim is to provide high quality medical care in a comfortable relaxed environment. Our objective is to help people improve their health, well being and enjoyment of life.
All the doctors in this practice are on the Vocational Register of General Practitioners. They participate in regular medical education seminars to maintain a high level of current medical knowledge.
Our Practice Manager and receptionists are there to assist you as much as possible. Our bookkeeper can help with account queries.
Services provided :
- Asthma and Diabetic Assessments
- Skin Care & Treatment – removal or biopsy of moles & cryotherapy
- Baby, Childhood Health & Asthma
- Health Risk Assessment – Cholesterol & Blood Pressure Check
- Men’s Health
- Recreational Diving Medicals
- Women’s Health – including pap smears, breast checks and family planning(Shared antenatal care)
- Pre employment Medicals
- Menopause & Hormone Replacement Therapy
- Travel Advice & Vaccinations including Yellow Fever
- Mental Health Care & Counselling – including managing depression, stress and anxiety
- Health Assessments for the over 75 years
- Musculoskeletal Medicine
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| Monday to Friday : 8.00am – 6.30pm
Saturday : 8.30am – 12.30pm
Surgery is open for appointments from 7.30am, appointments start from 8.00am Monday to Friday.
On Saturday mornings the surgery is open for appointments at 8.00am.
Parking - There is 2 hrs free parking in Hume street car park, directly behind the practice. |
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| For health care outside of normal surgery hours please telephone 9436 4021 and listen to the instructions.
On weekends we have a back-up locum service (Family Care Medical Services) and they can be contacted either via telephoning 9436 4021 or directly on 1300 883 698.
In an emergency, dial 000 for an ambulance or attend the nearest hospital. |
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| Where possible please make an appointment with the doctor of your choice. If your usual doctor is not available please feel free to see any of the doctors in the practice or to change doctors if you wish. No-one is "offended" by this.
Consultations are usually 15 minutes. If you feel you need more time please let the staff know and we will book a longer appointment - examples are full medical checks, pap smears, surgical procedures, and health assessments. |
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| Payment is required at the time of consultation. We accept cash, cheques (receipts will be issued after cheques have cleared), Eftpos, MasterCard, and Visa. An account will only be issued by prior arrangement with the treating doctor.
Please discuss any fee issues with your doctor or with our receptionist if you anticipate difficulties.
Consultations for Veterans Affairs and Full Pensioner Card Holders may be bulk-billed at the discretion of the treating doctor. For all others, please call the surgery for the latest fees.
The surgery has Medicare online, this means you can pay for your consultation and then claim immediately at the surgery for the rebate to be deposited into your nominated bank account that is held by medicare. |
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| As a general rule test results (pathology and radiology) will not be given out over the telephone. This is because it may breach confidentiality and often the results need more explaining, however your treating doctor may leave simple instructions for you with our receptionist staff. Example -You may need to make a follow-up appointment or that a recall / reminder has be set for your next check-up in 12 months time.
If you want full details of test results please make an appointment to see the doctor, this consult should not take long if you have no other queries or problems on the day. |
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| We ask you to minimize calls to the doctor. If the doctor is busy a message will be taken and your call will be returned as soon as practicable, this may not be until after 6.30pm or the next day if not urgent. Please inform the receptionist if you have an urgent problem.
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| Home and Nursing Home visits are available on request for members of the practice. (Home visits in local area only)
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| In most cases we need to see you in order to assess your need for a repeat prescription and/or referral. In selected cases we can accommodate your request to enable on-going care, as long as you have been seen by the doctor in the last six months. Please allow two working days notice for collection. There is a charge of $10 for all scripts written without an appointment. Referrals will also attract a fee up to $20. Alternatively book a time so the doctor can give you the script/referral.
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| The practice offers patients to go on our recall system and/ or reminder for health checks ups. If you do not want recalls, please inform your GP or reception
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| We welcome your feedback and suggestions. Please speak to your doctor or a staff member, or use the suggestion box in the waiting area. From time to time this practice invites patients to complete a questionnaire on their views of the practice and how they think it could be improved. These surveys are anonymous and help us improve our services.
If you are unhappy with any aspect of the care you have received from this practice, we want to know about it. Please talk to the practice manager or your doctor about any problems you have with the services we provide. |
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| This practice is committed to providing personal comprehensive and up to date General Practice care to individuals and family in the community. All patient consultations and medical records are kept strictly confidential. The practice normally allows access to patient records by all doctors in the practice and by Medical Students under the supervision of the treating doctor.
A copy of our Privacy Policy and Charter of Patient Rights is available upon request. |
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| Welcome to Crows Nest Medical Practice!
You have chosen to have your Diving Medical Examination conducted here. This examination is required prior to attending the Diving Course for training for the Recreational Open Water Certificate.
Please note that we do not conduct diving medical examinations for Commercial Divers.
The purpose of the examination is to identify any reasons why one should not dive or one should take extra precautions when diving. This thorough examination takes approximately 45-60 minutes and you will be asked to do each of the following:
- Complete a questionnaire - if you do not already have this questionnaire, please arrive about 15 minutes before your appointment so that you can complete it prior to seeing the doctor.
- Provide a urine sample - please avoid passing urine for at least 1 hour prior to arriving to the surgery. Upon arrival, collect a mid-stream urine sample (pass a medium amount of urine into the toilet bowl and then collect the sample) into the yellow topped sterile container (provided within the toilet). A minimum of half a container of urine would be adequate.
- Perform a lung function test - this test is to identify if there are any problems with airflow that may not necessarily be detected by listening to your lungs or even noted by you.
- Sit through an audiogram –this hearing test helps to identify any hearing problems prior to diving.
During the examination the doctor may identify problems that would require further investigation such as blood tests or even X-rays or scans. You may even be referred to a specialist for an opinion.
In the unlikely event that a problem is identified requiring additional investigation, an additional charge will be incurred. For instance, if an electrocardiogram (EGC) has to be performed to assess the electrical activity of the heart, then an additional charge, in the order of $30, will be added. The pathology laboratory that does the blood tests or radiology department that does the X-ray or scans will also be additional charges, the costs of which will depend on the nature of the tests conducted.
Keep in mind that most of the time, no further tests are required.
Persons under the age of 14 are unable to complete a diving medical.
Cancellation Policy - Finally, please let us know at least 24 hours before the appointment if you are unable to make it to the appointment.
Happy Diving and we hope to see you shortly!
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Surgery Opening Hours
